Terms of service
Who you are dealing with
This online store. Contact vexorshoes@proton.me.
Orders
Your order is an offer to buy. The contract forms when we email you to confirm dispatch, not when you pay. If we cannot fulfil an order we will refund it in full and tell you why.
Stock and one-of-one items
Graded cards are unique. Where two people order the same slab within moments of each other, the first completed payment takes it and the second is refunded in full and immediately. We are sorry when that happens; it is a consequence of selling single cards rather than a stocking error.
Pricing
Prices are in USD and include no hidden fees. Shipping is free, so the price shown is the price you pay. If a card is listed at an obviously wrong price — a decimal in the wrong place — we may cancel and refund rather than honour it, and we will tell you plainly that is what happened.
Authenticity
Every card we sell is genuine. Graded cards are sold in their original, uncracked holders with the certification number stated so you can verify it independently before purchase. If any card we sell is ever shown not to be genuine, we will refund it in full, without a time limit and regardless of the return window.
Condition descriptions
Raw singles are eye-graded against standard terminology. This is a professional judgement rather than a measurement, and reasonable graders disagree. If you disagree with ours, the 30 days return window covers you.
Acceptable use
Do not scrape the site, resell our photography, or place orders you do not intend to pay for. We may refuse or cancel orders where we reasonably believe this is happening.
Liability
Our liability for any order is limited to what you paid for it. Nothing in these terms limits liability that cannot be limited by law, including for fraud.
Governing law
These terms are governed by the laws of the State of Florida and the courts of Florida have exclusive jurisdiction.
Contact us about this policy
Questions about these terms? Write to vexorshoes@proton.me and a person will answer within one business day. Include your order number if you have one.
| vexorshoes@proton.me | |
| Hours | Monday to Friday, 9:00 – 17:00 ET |
| Response time | Within one business day |
Returns must not be sent to this address without emailing first — a reference number is needed so your parcel can be matched to your order.